“The ticket price on page one was a fiction. My checkout flow added the real cost — service fee, facility fee, processing fee — only after you had invested twenty minutes and chosen your seats. Sunk cost did the rest. I designed the drip, screen by screen.”

This entry is a permanent part of the public ledger. Confessions are free to submit and publish; contributions given alongside other entries fund scholarships at the School of Critical Design for designers, researchers, product managers, business professionals, leaders, and entrepreneurs committed to refusing this kind of work.