“I defended the surge algorithm the night of a terror attack, when people fleeing on foot opened the app and saw fares four times normal. The model was 'working as designed.' That was the problem — I had designed a market with no concept of an emergency.”

This entry is part of the ledger’s canon, not Volume I. It establishes a named mechanism so that a confession has something to be measured against — read why the canon exists. Real confessions live in Volume I, and the voluntary contributions given alongside them fund scholarships at the School of Critical Design.